Contact Us

Keeping your details safe

Financial details, passwords and scans of identity documents should never travel through this contact form. The form is not an encrypted channel, and anything you send in plain text sits on a server where a mistake could expose it. No legitimate request from this site will ever ask you to submit a bank card number, a login, or a copy of a driver licence through this page. If a message ever appears to ask for those things, treat it as a scam and stop replying.

Where to get gambling help

If gambling is causing you distress, the contact form is the wrong place to turn. The team here reviews casinos; it does not offer counselling. For real support, contact a dedicated gambling-help service in your state or territory. Those services are staffed by trained people who can talk through your situation confidentially and without judgment. They can also explain self-exclusion options that apply across venues and online operators. Reaching out to them is a private step, and it does not involve this website at all.

Language and replies

The team reads and replies in English. Messages written in other languages may go unanswered, so write in English to give your enquiry the best chance of a proper response. Turnaround is handled as quickly as the workload allows, but no specific timeframe is promised. If your matter is urgent, use the responsible-gambling services mentioned above rather than waiting on a reply here.

Before you send anything, double-check that your message contains no passwords, no card numbers, no bank account references and no copies of official documents. If it does, remove them. The only details this form needs are the ones that describe your question about the site or its content. Anything beyond that is a risk you do not need to take.